Based on Law Number 27 of 2022 concerning Personal Data Protection (“Personal Data Protection Law“) and its implementing regulations, this Privacy Policy is issued for all valued clients and/or prospective clients of PT. Anugrah Pacific Solutindo (“PadLock app“, “we“, “our“, “us“ or “Company“) (“Privacy Policy“). This Privacy Policy explains how PadLock app, its subsidiaries, affiliates, and jointly controlled entities collect, use, process, disclose, transfer, and protect personal data, whether through the PadLock app website (www.padlock.co.id), any of its subdomains, and other PadLock app platforms where PadLock app provides services through them (collectively, “Sites“), mobile applications, tablets, and other smart devices, and application program interfaces (collectively, “Applications“) and all related services (collectively, “PadLock app Services“). The Sites, Applications, and PadLock app Services together will be collectively referred to as the “PadLock App Platform“.
This Privacy Policy applies to users, Providers, agents, suppliers, partners, contractors, and PadLock app service providers (“You“ or “your“). Please take a moment to understand our Privacy Policy, and feel free to contact us via the Contact Details provided in “Our Contact Details“ (see Section 17 of this Privacy Policy) if you have any questions.
Personal data means information about an individual who is identified or can be identified separately or combined with other information, either directly or indirectly through electronic or non-electronic systems (“Personal Data“). If we are unable to collect your Personal Data, we may not be able to provide our services to you.
When you use the PadLock App Platform as a user, we collect Personal Data that identifies or can be used to identify, contact, or locate a person or device associated with such information. Without collecting it, we cannot provide all the services you request on the PadLock App Platform. The Personal Data we collect directly from you includes but is not limited to:
When you register and create an account on the PadLock App Platform as a user and/or Provider, we request that you provide certain Personal Data to us, including but not limited to your full name, phone number, and email address. Specifically for Providers, we may also ask you to provide certain Personal Data necessary to verify your onboarding process.
Each time you use the PadLock App Platform, we will collect Personal Data in the form of technical data about your device and how you use your device. This includes information such as site pages you view, session duration, internet device identification, and access to media.
PadLock app will use your Personal Data for the following purposes, including but not limited to:
We may share your Personal Data with companies, organizations, and other individuals including subsidiaries in connection with providing our services to you and our other customers.
When you provide your Personal Data to us, please ensure that the Personal Data is accurate and complete. If you believe that your Personal Data held by us contains errors or is incomplete, please log in to your account on the PadLock App Platform and correct such Personal Data.
By accepting this Privacy Policy, you acknowledge that you have read this Privacy Policy and the PadLock app Terms and Conditions, understand its content and consequences, and you agree and give consent to us for the collection, use, disclosure, and processing of your Personal Data in accordance with this Privacy Policy and/or the Terms and Conditions.
For any questions or concerns about this Privacy Policy, please contact us through the details provided in the “Our Contact Details“ section.